The Client
My client is a renowned main contractor in Central London, specializing in delivering exceptional results in the super-prime residential sector
They’re seeking a motivated Project & Maintenance Coordinator to join their team, someone eager to grow and develop within their dynamic industry. If you are passionate about high-end construction and have a keen eye for detail, they want to hear from you!
PLEASE NOTE THIS IS A 1 YEAR MATERNITY COVER.
Main Responsibilities
- Maintain & schedule sub-contractors and maintenance operatives for Planned preventative maintenance (PPM) visits
- Manage property maintenance contracts and renewals including sourcing new suppliers
- Effectively plan and schedule maintenance operative’s diaries for Reactive and PPM's and ensure that the scheduling process is delivering maximum productivity each day.
- Diary and email management – Dealing directly with clients, subcontractor enquiries via telephone, email, and messages, including scheduling of appointments, meetings,
- Logging maintenance call outs onto a spread sheet, recording clients name and contact details and description of call out
- Liaising with clients, subcontractors regarding appointments and making access arrangements
- Chasing contractors and keeping clients updated on the status of jobs, should remedial works be required, request quotations from subcontractors
- Prepare quotations on headed paper and issue to clients for approval
- Purchase parts, materials, and office supplies - Raise purchase orders as required
- Chase sub-contractors for invoices to enable works to be invoiced out to clients on completion
- General administration- including data entry, updating logs & job folders with reports, invoices, photos, cost sheets etc
- Maintenance co-ordination, ie; booking visits, tracking jobs and progress, invoicing, database update
- Assist/manage project and small works as required.
- Adhoc Duties as required
Requirements
- Experience of having worked in the maintenance, construction, or property sectors.
- Excellent customer service skills with one year or more dealing with customer queries and complaints.
- Computer literate with experience in using Microsoft Office, including Word, Excel and Outlook.
- Ability to work and multi-task in a fast paced, dynamic environment.
- Excellent written and oral communication skills.
- Experience of planning, organising, and managing own workload.
- Ability to work to agreed deadlines with limited supervision.
- Ability to work independently, and as part of a small team.
- Ability to communicate, liaise and negotiate with a diverse range of people.
- Ability to manage and co-ordinate a variety of tasks at one time.
- Good decision making and problem-solving skills
- Attention to detail and good reporting, planning, and administration skills
Desirable Criteria
- Experience in the construction industry advantage but not essential.