Contracts Manager - Wembley

Summary of position

Effective and efficient operational management and delivery of contracts whilst maintaining high levels of customer and client satisfaction and health & safety standards. Professional line management of all operational direct reports ensuring high levels of staff competencies and training are maintained, aligned with consistent engagement with supply chains to deliver operational excellence. Strict compliance and adherence with the relevant form of contract and QEMS System on all contracted works delivered.

Primary and general responsibilities

• Responsibility for operations management by working in partnership with clients to ensure that operational expectations are met, building positive working relationships with client representatives.
• Continuously monitor the overall performance of the contract ensuring the contract KPI’s are achieved.
• Manage resources maintaining efficiency and ensuring that contractual obligations are always met and maintained.
• Generate and monitor project mobilization plans to successful completion, ensure project monthly forms and company contractors reports are generated for every project, ensure the content is comprehensive and accurate.
• Review project cashflow and ensure commercial performance and profit targets are achieved and maintained.
• Ensure the company QEMS System is adhered to and updated on a regular basis, with strict adherence to all company forms, process, procedures, and policies to support our ISO accreditation.
• Continually monitor the progress of contracts ensuring works are completed on time, to a high-quality standard and to agreed specifications.
• Monitor the quality and safety outputs and ensure any IT systems are kept up to date with relevant project data.
• Generate project work programmes for contracts within your responsibility & ensure adherence to the contractual works programme & ensure it is regularly updated & amendments or revisions issued to the client in line with the contract terms.
• Complete and implement construction health & safety plans, method statements and risk assessments.
• Manage contract teams in line with company policies and procedures.
• Ensure supplier and subcontractor scope of works are carried out in line with the clients’ specifications.
• Hold regular monthly performance reviews with supply chains to manage relationships and drive improvements where required.
• Ensure toolbox talks are carried out with all relevant parties.
• Professionally undertake line management duties for direct reports in line with company HR policies & procedures, ensuring probation reviews, staff appraisals, one to ones, staff development plans & disciplinary’s are completed on time & accurately.
• Ensure adherence to all company policies and procedures.
• To act as an ambassador in all work you do, promoting equality, diversity, and inclusion.
• Maintain our Safety-First culture, sustainability, and environmental improvement.

Knowledge & Experience

• Very good understanding of construction industry standard forms of contract.
• Good programming skills and use of MS projects IT applications and platforms.
• Must understand and implement excellent health & safety standards.
• Over 5 years Contract management experience within the Social Housing sector, delivering operational planned and reactive repairs & maintenance projects.

Qualities and Attitude

• Commercial and business awareness.
• Excellent communication skills.
• Professional flexible approach.
• ‘Can Do’ attitude with solution led teamwork approach to getting work tasks completed diligently and on time.
• High level of integrity and honesty.
• Strength of character to respectfully enforce Corporate Policies/Procedures.