Company Introduction
Our client is a fast-paced multi-disciplinary contractor with approximately 100 employees and turnover in excess of £25M. They are on an accelerated growth trajectory and plan to grow to +£40M over the next three years.
The Role
A diligent and experienced professional Commercial Manager who has responsibility for mitigating business risk and maximising financial performance across the business.
The Commercial Manager will be an integral part of senior management team setting and implementing the strategic direction of the business in a fast-paced environment and reporting directly to the Managing Director. They will live by the company values and set the highest standards of quality, unity and responsibility encouraging and embracing innovation and betterment. Leading a safety culture that aligns to the business objectives and promotes the safety and wellbeing of our employees is essential.
Key Responsibilities
- Leading by example and setting the standards and tone of the business operations
- Efficiently manage all commercial aspects of our projects and standalone business units
- Develop a culture of contractual awareness and ensure full contractual entitlement is achieved, holding all stakeholders to account
- Consistently achieving results even under challenging circumstances
- Ensure that best commercial practices are identified, shared and implemented across the business to include early warning notices, compensation events/ variations extension of time claims, valuations and applications etc.
- Mitigate risk to the company through supply chain due diligence and implementing flow down contracts where appropriate
- Creating an environment where our people are motivated to maximise results and achieve business objectives
- Advise Managers and other departments of the Companies contractual rights, remedies and obligations under customer contracts
- Support Bid / No Bid process for contracts and new business providing commercial and financial risk analysis to align with the Company policy
- Comply with the Company’s management health, safety, environment and quality standard
- Foster continual commercial improvement and implement best practice within the business
- Developing and implementing a suite of SLA’s and KPI’s for internal and external reporting
- Representing the business as a key customer contact for escalation and dispute resolution
- Overseeing effective pricing and delivery standards of all works
- Ensuring that procurement of materials and sub-contractors delivers the best business solution
- Effective management of the existing team, including employee development, appraisal objective setting, ensuring accountability and succession planning
- Ensuring customer debt within terms of payment and where appropriate leveraging customer relationships
- Negotiating fair resolution of contracts and disputes with customers and suppliers
- Establish and maintain regular meeting schedules with all stakeholders to include formal Monthly and/or Quarterly business reviews
- Ensure that our end-to-end commercial processes work effectively for the business and customers
- Collaboratively working with the management team to grow and develop the business
- Build and develop relationships with key vendors
- Implement process and procedure where appropriate to improve commercial activity
- Challenge existing ways of working to continually improve the service to our customers
Requirements and skills
- Proven experience as Senior Quantity Surveyor / Commercial Manager within a Projects Fit Out, Minor works and M&E customer service delivery business
- Understand the importance of timely and accurate internal and external reporting measures
- Strong Leadership skills to challenge and deliver the best business results
- Detailed understanding of commercial contracts including JCT, NEC, ECC and Frameworks Agreements
- Meticulous attention to detail to provide quality outcomes to the wider business
- Leading a team to successful delivery, recognising and implementing key areas for development
- Problem solving and negotiation skills
- Understanding and influencing financial and profitability reporting
- Collaboration and communication with all stakeholders
- Strong IT skills and proficient in project programmes and systems reporting
- Analytical mindset and ability to implement change
- Ability to embrace relevant software reporting systems
- Outstanding communication and negotiation abilities
- Diligence and reliability
- Excellent organisational skills
- Collaborative, Growth and Accountability mindset
Technical Competencies
- Degree / HND or equivalent in Quantity Surveying
- MCIOB & / or MRICS (or equivalent experience)